General Policies
We Ship to the contiguous United States, Alaska and Hawaii. Posted shipping rates are for the contiguous United States; please call us for rates when shipping to Alaska or Hawaii.
SHIPPING POLICIES: Due to the perishable nature of our products, we ship all orders FedEx 2Day, Standard Overnight or Priority Overnight.
1. Please notify recipient when the Perishable Package will be arriving from Fed Ex.
2. Fed Ex will leave the package at the front door if the recipient is not at home.
3. Shipping days are MONDAY, TUESDAY, and WEDNESDAY excluding major Holidays. Orders require a business day for processing and then will be shipped on the next available shipping day.
See below for specific shipping days:
| Orders placed between... |
Will be shipped on... |
To arrive on...
(Overnight) |
To arrive on...
(2nd Day) |
| 4:30pm on Saturday thru 4:30pm Monday |
Tuesday |
Wednesday |
Thursday |
| 4:30pm on Monday thru 4:30pm Tuesday |
Wednesday |
Thursday |
Friday |
| 4:30pm on Tuesday thru 4:30pm Saturday |
Monday |
Tuesday |
Wednesday |
Shipping prices are based on package weight. For orders weighing over 21 pounds, we will contact you via phone or e-mail with the correct shipping prices.
We cannot be responsible for delayed or spoiled packages due to incorrect delivery information or national or local disruptions in air or ground transportation networks due to events beyond our control, such as weather phenomena, strikes or natural disasters (earthquakes, floods, hurricanes are examples of natural disasters). Re-routing of packages en route or at the point of delivery will result in an additional $10 charge.
Tracking
You can track your package online at the FedEx Website
Minimum Order Amount
Please note that we have a $25.00 minimum order requirement.
Credit Cards Accepted
Please note that we accept Mastercard, Visa.
International Shipping
Unfortunately we do not ship internationally, only within the contiguous United States, Alaska and Hawaii.
For Our European Customers/Für Unsere Europäischen Kunden
For our Swiss, German and Austrian customers we have representatives that sell our Wild Alaska Smoked Salmon seasonally.
Für unsere Schweizer, deutschen und österreichischen Kunden gibt es Wiederverkaufer, dass unsere Wild Alaska Räucherlachs saisonal verkaufen.
| Country |
Wiederverkäufer |
Telefon |
| Switzerland/Schweiz |
Jürg Keller |
044 761 6251 |
| Germany/Deutschland |
Hartmut Grünewald |
055 02 943 86 |
| Germany/Deutschland |
Fisch-Reid |
08122 2773 |
| Austria/Österreich |
Reinhold Schrettl |
0512 36 0475 |